Privacy Policy – Betiball
This Privacy Policy sets out how Betiball collects, uses, stores, and protects any personal information you provide when you use this website and its associated services. We are committed to ensuring that your privacy is protected and that we handle your personal data responsibly, transparently, and in accordance with applicable data protection law.
By using Betiball, you consent to the data practices described in this policy. Please read it carefully. If you do not agree with any part of this policy, you should discontinue use of our website.
Last Updated: 01 January 2025
1. What Personal Data We Collect
Betiball only collects personal data that is necessary to deliver and improve our services. We collect data through two primary channels:
Data You Provide Directly
If you choose to register an account or subscribe to Betiball Premium, we collect the following information via our registration form:
- Full name
- Username
- Email address
- Country of residence
- Payment information (processed securely via our third-party payment provider — Betiball does not store full card details)
If you contact us directly via email or our contact form, we may also retain the content of your message and your contact details for the purpose of responding to your enquiry.
Data Collected Automatically
When you visit Betiball, we may automatically collect certain technical and behavioural data, including:
- IP address and approximate geographic location (derived from IP)
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URL (the page you visited before arriving at Betiball)
- Unique device identifiers used for analytics and advertising (including Android Advertising ID and iOS Advertising Identifier)
This data is collected via cookies, analytics tools, and server logs. See the Cookies section below for full details.
2. How and Why We Collect Your Data
We collect and process personal data for the following specific, legitimate purposes:
- Account Management: To create and manage your Betiball account, authenticate your identity, and enable personalised features such as saved favourite leagues and notification preferences.
- Premium Subscription Delivery: To process payments and deliver Premium tip content to your registered email address within the agreed timeframe.
- Service Communication: To send you transactional emails such as account confirmations, subscription updates, password resets, and important service notices. We will only send marketing or newsletter emails if you have explicitly opted in.
- Platform Localisation: To present you with the correct time zone, language, and odds format for your country of residence.
- Analytics and Improvement: To understand how users interact with our platform so we can identify issues, improve user experience, and develop new features.
- Advertising Personalisation: To deliver relevant advertising through our third-party advertising partners. See the Advertising section below.
We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA) or other jurisdictions with equivalent data protection legislation, we process your personal data under the following legal bases:
- Contractual Necessity: Processing required to deliver the services you have signed up for, including Premium subscription fulfilment.
- Legitimate Interests: Processing for analytics, fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
- Consent: Processing for marketing communications, newsletter subscriptions, and non-essential cookies — only where you have given explicit, informed consent.
- Legal Obligation: Processing required to comply with applicable legal requirements.
4. Data Security
We are committed to ensuring that your personal data is kept secure. We implement a range of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:
- HTTPS (SSL/TLS) encryption across the entire Betiball website
- Secure, access-controlled servers with restricted administrative access
- Regular security audits and vulnerability assessments
- Pseudonymisation and encryption of sensitive stored data where applicable
We do not share your personal information with third parties except as described in this policy or as required by law. No method of transmission over the internet or electronic storage is 100% secure; however, we take all reasonable steps to protect your data.
5. Your Rights Over Your Personal Data
You have full control over the personal data you have provided to Betiball. Depending on your jurisdiction, you may have the following rights:
Access Your Data
You can access all personal data we have stored about you by logging into your profile page on the Betiball website when signed in. To request a full data export, contact us at [email protected].
Correct Your Data
If any of your personal data is inaccurate or incomplete, you can update it directly from your account profile page. For changes that cannot be made self-service, email us at [email protected] and we will make the correction promptly.
Delete Your Data
If you wish to delete your Betiball account and all associated personal data, submit a deletion request to [email protected]. We will confirm deletion and remove your data from our servers within a reasonable timeframe, except where retention is required by law.
Object to Processing
You have the right to object to certain types of data processing, including direct marketing and profiling. To exercise this right, contact us at [email protected].
Opt Out of Newsletter & Marketing Emails
You can unsubscribe from our newsletter or marketing emails at any time by clicking the unsubscribe link in the footer of any email we send, or by emailing us at [email protected] to be removed from our mailing list.
Data Portability
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format. Contact us at [email protected] to make such a request.
7. Advertising
Betiball is a free platform. To sustain our free services and continue developing the platform, we display advertisements. The content available on Betiball has always been free and we intend to keep it that way.
Advertisements displayed on Betiball may be served by Google AdSense or other advertising network partners. These platforms use cookies and similar tracking technologies to deliver ads that may be relevant to you based on your browsing history and interests.
Betiball does not control the specific advertisements displayed by third-party networks, but we maintain editorial standards that prohibit the display of misleading, harmful, or inappropriate advertising content on our platform.
If you wish to advertise directly with Betiball, please visit our Advertising page or contact us at [email protected].
8. Other Information We Collect
Social Media Widgets
Our website includes social media sharing and follow buttons for platforms including Facebook, YouTube, X (Twitter), TikTok, Pinterest, Quora, Myspace, and Tumblr. These widgets may collect your IP address, log which page you are visiting, and set cookies to enable their functionality. Your interactions with these features are governed by the privacy policies of the respective social media platforms.
Email Tracking
Emails sent by Betiball may contain tracking pixels that allow us to determine whether an email has been opened and whether any links within it have been clicked. This data is used at an aggregate level to improve our email communication and ensure relevant content is being delivered. You can disable email tracking by turning off image loading in your email client settings.
9. Links to Other Websites
Betiball may contain links to external websites for reference or informational purposes. Once you follow a link and leave our site, we have no control over that website and cannot be responsible for the protection or privacy of any information you provide while visiting it. External websites are governed by their own privacy policies, which you should review independently.
10. Children's Privacy
Betiball is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will take immediate steps to delete that data.
11. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.
If you request account deletion, we will remove your personal data from active systems within a reasonable period, subject to any legal retention obligations.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your data.
Your continued use of Betiball following any changes to this policy constitutes your acceptance of the updated terms.
13. Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how we handle your personal information, please contact our privacy team:
Betiball – Privacy TeamEmail: [email protected]
Website: www.betiball.com
For more information, please also review our Terms of Use and Frequently Asked Questions.